Our experts can help you in choosing scales,
FAQ
1. What’s the difference between an NTEP floor scale and a NON-NTEP floor scale?
Using an NTEP-certified floor scale is essential for conducting legal transactions by weight in pounds (lbs). The NTEP certification plate, prominently displayed on both the scale and the indicator, is crucial for compliance. When state officials visit your facility to certify your scale, they will specifically require the certification number from this plate, ensuring that your operations are fully compliant and reliable.
In contrast, non-NTEP floor scales offer great versatility for various internal tasks that don't involve public sales by weight. These scales are perfect for managing inventory, weighing pallets for shipment, and other essential functions that keep your operations running smoothly. Embrace the right scale for your needs and ensure efficiency in your business!
2. Does the floor scale
pretty easy to assemble?
Yes, our
scale is very easy , all you need to do are to screw 4 feet into
underneath each corner of scale, then connect the cable to the scale
from the indicator, turn it on and you are ready to go.
3. Can these scales be recalibrated and how often should I recalibrate?
Yes,
all of our floor scales can be recalibrated, all indicators include a
manual that shows how to recalibrate it, also you can watch the video on
the digiweigh channel http://www.youtube.com/user/digiweigh,
its good to have a set of weights to make sure your scale never goes
off calibration, recalibrate your scale at least 3 times a year.
4.
Do these Scales come with other accessories?
Yes, we have other accessories, such as printers, software, ramps, wireless to pc kits, wireless to scale base kits, etc.
5.
If my scale goes bad for some reason, will you have parts for it to fix it?
Yes, we do have parts, such as load cells, indicators, cables, j-boxes, and our well-training technician happy to help you.
6. When will my order be shipped out?
We ship out all our orders before 12:00PM (PT) in same day.
a.
Unlimited Phone Support-Extend the life of your scale & get help from the well-training
DIGIWEIGH support team.
b.
The program will cut the cost in big way instead of hiring the expensive
scale technician to diagnosis the scale issue.
c.
The time is matter. The program will save lots of time to avoid waiting game.